FAQ
Yes! We are a shopping service that specializes in purchasing and shipping official Masters golf merchandise, which is only available in person at Augusta National during the tournament. Acting as a personal shopper, we provide access to Masters 2025 merchandise for fans who can't attend in person.
All merchandise is brand new, in its original packaging, and typically includes tags. While tags may occasionally come off during transit, every item comes directly from Augusta National.
Orders are shipped starting Tuesday of tournament week on a first-come, first-served basis. Pre-orders are prioritized based on purchase date, but shipping timelines depend on when items arrive at the Tampa warehouse from Augusta National. While inventory arrives daily, specific items and delivery dates cannot be guaranteed. The team strives to ship orders in time for Masters weekend.
Many customers ask if Masters merchandise can be bought online. While the official Masters.org website sells limited items like publications and scenic prints, it does not offer Masters clothing, hats, souvenirs, or golf gear. We purchase official Masters merchandise directly from Augusta National using tournament badges, making it available for customers to buy online.
Yes, we do! However, they are not available in time for you to take to the course.
Why can't I get a chair in time for the tournament?
Masters chairs are only sold in the clubhouse, making them harder for us to purchase. They are heavy and limited in quantity, so we typically don’t receive them in our warehouse until later in the week. As a result, we are unable to ship them in time for use during the tournament, even with expedited shipping.
Can I still purchase a Masters chair?
Absolutely! We recommend buying one for home use or to have ready for next year’s tournament.
Canada, Mexico, Caribbean and South America
- Priority Shipping (2-3 business days not counting customs) - $69.95
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Standard Shipping (5-10 business days not including customs) - based on subtotal:
- Up to $200 USD - $39.95
- $201 - $500 USD - $49.95
- $500+ USD - $59.95
Europe and Asia
- Priority Shipping (2-3 business days not counting customs) - $79.95
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Standard Shipping (5-10 business days not including customs) - based on subtotal:
- Up to $200 USD - $49.95
- $201 - $500 USD - $59.95
- $500+ USD - $69.95
Australia and New Zealand
- Priority Shipping (2-3 business days not counting customs) - $159.95
- Standard Shipping (5-10 business days not counting customs) - $79.95
- Standard Shipping (Free on orders over $200*) - $9.95 (orders with subtotal under $200.00 after discounts) - 2-6 Business Days Transit After Processing
- Standard Plus Shipping - $6.95 Additional Fee ($15.95 if under $200; $6.95 if over $200) - 1-5 Business Days Transit After Processing
- 2-Day Shipping - $29.95 - 2 Business Days - Will ship same day if ordered before 1pm EST
- Overnight Priority Shipping - $41.95 - Next Business Day - Will ship same day if ordered by 1pm EST
- Saturday Delivery - $64.95 - Orders must be placed on a Friday before 1pm EST during business hours for Next Day Delivery on Saturday (based on availability)
MMO is not responsible for delivery delays caused by factors beyond our control, such as weather events, carrier issues, or customs delays. While we strive to ensure timely deliveries, estimated delivery dates may vary depending on these external circumstances. If MMO has processed the order in correct amount of time and the carrier has received/scanned the parcel, MMO will not refund expedited shipping fees.
The following exclusions apply to free domestic shipping or are additional shipping costs added based on the item:
- Masters Chairs - $15 per chair, will discount for 4 or more chairs
- Masters Golf Umbrella - $15 per umbrella, will discount for 6 or more umbrellas
- Any framed item - $30 per frame
